HEETS tobacco sticks FAQs
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Where can I buy HEETS in the UAE?
HEETS are available at the IQOS Boutique at The Dubai Mall and at the majority of key accounts, general groceries and petrol stations that sell tobacco products. The new collection of HEETS DIMENSIONS is available at the IQOS Boutique at The Dubai Mall.
You can also purchase IQOS products online at InstaShop and Choithrams.*
*Available in specific areas. You will be redirected to InstaShop or Choithrams and leave our website when you click the link above.
How many HEETS variants are available in the UAE?
There are 10 offers available, 7 under the HEETS SELECTION range and 3 under the new collection of HEETS DIMENSIONS. Please visit HEETS selling stores or the IQOS Boutique at The Dubai Mall to find out more.
1. HEETS BRONZE SELECTION
2. HEETS SIENNA SELECTION
3. HEETS TEAK SELECTION
4. HEETS AMBER SELECTION
5. HEETS YELLOW SELECTION
6. HEETS SILVER SELECTION
7. HEETS TURQUOISE SELECTION MENTHOL
1. HEETS DIMENSIONS APRICITY
2. HEETS DIMENSIONS AMMIL MENTHOL
3. HEETS DIMENSIONS YUGEN MENTHOL
Why is there a tax stamp on HEETS packs?
Tax stamps are mandated by the Federal Tax Authority (FTA) of the UAE. The addition of digital tax stamps on tobacco products, which now includes heated tobacco products such as HEETS, helps the authorities to monitor the importation of these products into the country and to verify that all required taxes have been paid. As such, it helps tackle the problem of illicit trade, which deprives the governments from important revenue which could be collected and allocated to important provisions for the benefit of society.
We encourage you to always purchase HEETS from authorized retailers in the UAE.
Why has the size of the health warning on HEETS packs changed?
This is in line with authorities’ requirements and the UAE’s Regulation on “Electronic Nicotine Products”, which entails placing a 50% textual health warning on the front and back panels of the packaging of all nicotine containing products, such as e-liquids and heated tobacco products.
Rest assured that the taste and quality of HEETS remain the same.
I cannot insert HEETS tobacco stick into the Holder
If you experience difficulty inserting HEETS tobacco stick, check if the tobacco portion from a previous HEETS tobacco sticks stuck in the Cap. Then, using the Pin (1) from the IQOS Cleaner, push the tobacco portion out as shown below (2 & 3).
Do HEETS tobacco sticks contain nicotine?
Yes, HEETS tobacco sticks contain nicotine, which is addictive.
Nicotine is naturally present in the tobacco used in HEETS. It is released in the tobacco vapour that is generated during the IQOS usage
Why do HEETS tobacco sticks taste different from my usual cigarettes?
The taste of IQOS is different from cigarettes because tobacco is heated rather than burned.
By heating the tobacco, the true taste of the tobacco is released.
HEETS tobacco sticks are made from a specially selected blend of tobacco in order to provide tobacco taste that replicates as much as possible what adult smokers expect.
Why are HEETS tobacco sticks shorter than cigarettes?
The HEETS tobacco sticks are designed specifically for the IQOS devices. They have an optimal length, diameter and design for the IQOS Holder.
What is the puffing time of HEETS tobacco stick?
HEETS tobacco sticks are designed for the same duration and number of puffs as cigarettes.
This product is not risk free and is addictive.