IQOS Boutique FAQs
- IQOS 3 DUO FROSTED RED LIMITED EDITION
- Welcome to IQOS
- MOONLIGHT SILVER IQOS 3 DUO LIMITED EDITION
- FDA Authorization for IQOS
- IQOS Boutique
- IQOS Services & Support
- Heat Not Burn Technology
- HEETS tobacco sticks
- HEETS DIMENSIONS
- IQOS 3 DUO Lucid Teal Limited Edition
- IQOS 3
- IQOS 3 MULTI
- IQOS Devices
- Services and Support
- Orders and Commercial Information
- IQOS UPDATE
What is the IQOS Boutique?
The IQOS Boutique is the first dedicated IQOS store to open its doors in the GCC. It is a space that offers adult IQOS users and adult smokers who would otherwise continue to smoke personal and memorable experiences that will connect them with the IQOS brand world. It hosts the full range of the latest IQOS products, including the latest IQOS devices, hundreds of customization options of a vast variety of IQOS accessories of colorful caps, door covers, folios and more, and the full assortment of HEETS. The IQOS Boutique also carries exclusive product offerings from IQOS and offers in-store experiences and services tailored around its customers’ needs.
What IQOS products are available at the IQOS Boutique?
The IQOS Boutique hosts the full range of IQOS products:
the latest generation of IQOS, the IQOS 3 DUO Kit, in Warm White, Stellar Blue, Brilliant Gold and Velvet Gray colors, single line items of the IQOS 3 DUO Holder and the IQOS 3 DUO Charger an exclusive IQOS Collection, consisting of IQOS 3 DUO and IQOS 3 MULTI sold together.
the HEETS collection of a range of six flavors that can cater to a variety of taste preferences: BRONZE SELECTION, SIENNA SELECTION, AMBER SELECTION, YELLOW SELECTION, SILVER SELECTION AND TURQUOISE MENTHOL SELECTION
a wide range of IQOS accessories of colorful caps, door covers, folios and more, that offer you hundreds of customization options to dress-up your IQOS
other accessories that allow you to easily integrate IQOS into your lifestyle, such as trays, chargers etc.
What are the services available at the IQOS Boutique?
Our ambition is to ensure that adults who would otherwise continue to smoke can have a great experience with IQOS. In the IQOS Boutique our customers will have the chance to discover the product and the technology and science behind it, get assistance with a product demonstration, receive customer care services for their IQOS devices, and many more. All these with a high level of attention and care, delivered at the highest standards.
What are the safety measures taken in the IQOS Boutique?
We have implemented rigorous hygiene procedures that include the professional sanitization of the entire IQOS Boutique and the regular cleaning of surfaces, payment terminals, counters and other frequently touched areas. We also apply social distancing and our staff wears masks and gloves while at work.
Can I try IQOS / HEETS at the IQOS Boutique?
Unfortunately not. The option of product trial is not currently available at the IQOS Boutique, but you’ll be able to receive a product demonstration and get immersed to the technology and science behind IQOS.
Where is IQOS Boutique located and what is the easiest way to reach it?
The IQOS Boutique is located in the southwest of Dubai Mall, in the Fashion Avenue, on the 1st floor, unit FF-078 (show on map).
Closest parking: Cinema car park (Green Zone).
Public transport: Red line to Burj Khalifa/Dubai Mall; transfer via glass tunnel travellator link or feeder buses.
Open as per the operating hours of The Dubai Mall.
Is IQOS 3 MULTI available at the IQOS Boutique?
The IQOS 3 MULTI is available at the IQOS Boutique as part of the IQOS Collection, offering a box including an IQOS 3 DUO System and an IQOS 3 MULTI, packaged and sold together as one piece. The retail selling price of the IQOS Collection is AED 700
During what times is the IQOS Boutique open?
The IQOS Boutique is open as per the operating hours of The Dubai Mall.
Can I order products from the IQOS Boutique to be delivered to me?
The IQOS Boutique is a physical store and home delivery is not a service that it offers at this point in time. You can order IQOS products online via InstaShop and Choithrams, but please have in mind that the product range is limited in these platforms and they also serve specific areas.
This product is not risk free and is addictive.