IQOS UPDATE FAQs
- IQOS 3 DUO FROSTED RED LIMITED EDITION
- Welcome to IQOS
- MOONLIGHT SILVER IQOS 3 DUO LIMITED EDITION
- FDA Authorization for IQOS
- IQOS Boutique
- IQOS Services & Support
- Heat Not Burn Technology
- HEETS tobacco sticks
- HEETS DIMENSIONS
- IQOS 3 DUO Lucid Teal Limited Edition
- IQOS 3
- IQOS 3 MULTI
- IQOS Devices
- Services and Support
- Orders and Commercial Information
- IQOS UPDATE
What is the new range of accessories for the Moonlight Silver IQOS 3 DUO Limited Edition?
The new range of accessories includes a range of Door Covers and Caps with a glossy finish giving every accessory its own unique tint. A variety of new vibrant colors are also available for the IQOS 3 DUO Silicone Sleeves. The new range of accessories for the Moonlight Silver IQOS 3 DUO Limited Edition are compatible with any IQOS 3 and IQOS 3 DUO device, allowing for a full device customization.
Are IQOS selling stores open?
Where can I buy HEETS?
How do I contact the customer care team?
What do I do if I have an issue with my device?
How do I register my IQOS device in case I purchase it in the absence of IQOS staff, or online?
If you purchase a new IQOS device in the absence of IQOS staff, or online, please register it here, by clicking on “MY DEVICES" in your account page after you log-in.
What is the best way to clean my IQOS?
Wipe the outside of the Charger, the Holder and the associated accessories with a wipe containing 62–71% isopropanol.
Dispose of the used wipes in a bin.
Next, thoroughly clean the inside area of the holder surrounding the blade and the whole cap with the dedicated IQOS cleaning tool and IQOS cleaning sticks. Dispose the used sticks in the bin.
This product is not risk free and is addictive.